Acceptable Use Policy

Sentinel PTT services are intended for lawful, legitimate business communications. Permitted uses include:

• Push-to-talk voice communications within your organization
• Dispatch and fleet coordination using the Sentinel console
• GPS-based location visibility for personnel and vehicles under your account
• Group messaging and instant alerts between authorized users
• Integration with third-party systems through Sentinel-approved methods

You may not use Sentinel PTT services for any of the following:

Illegal activity: Transmitting, distributing, or facilitating content that violates any applicable federal, state, or local law - including but not limited to laws governing harassment, stalking, unauthorized surveillance, wiretapping, or the interception of communications.

Unauthorized access: Attempting to gain unauthorized access to Sentinel's network infrastructure, servers, dispatch systems, or other customers' accounts. This includes probing, scanning, penetration testing, or exploiting vulnerabilities without prior written authorization from Sentinel.

Network interference: Taking any action that degrades, disrupts, or overloads the Sentinel network or the underlying AT&T, T-Mobile, or Verizon carrier networks, including transmitting malware, running automated bots, or conducting denial-of-service attacks.

Fraudulent activity: Using the service to commit fraud, impersonate another person or organization, or transmit misleading or deceptive content.

Resale without authorization:Reselling, sublicensing, or redistributing Sentinel PTT services to third parties without a written reseller or partner agreement with Sentinel.

Harmful content: Using the service to transmit threats, harassment, obscene material, or content that promotes violence, discrimination, or illegal activity.

Excessive or abusive usage: Using the service in a manner inconsistent with normal business communications in a way that disproportionately burdens network resources or interferes with other customers' service quality.

Where your account includes GPS tracking features, you agree to:

• Use location data solely for lawful operational purposes within your organization
• Ensure employees and users whose devices are tracked have been informed of and, where required by law, have consented to location monitoring
• Not use location data for unauthorized surveillance, discrimination, or any purpose beyond legitimate fleet or workforce management

Sentinel is not responsible for an organization's failure to comply with applicable employment or privacy laws governing employee monitoring.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

• Use strong, unique passwords for all Sentinel accounts
• Immediately notify Sentinel if you suspect unauthorized access to your account
• Not share credentials with individuals outside your organization or with unauthorized personnel
• Promptly deactivate accounts for users who are no longer authorized

Sentinel-provisioned or Sentinel-compatible devices must be used only in accordance with applicable regulations, including FCC rules where relevant. You agree not to:

• Modify, tamper with, or attempt to unlock Sentinel-provisioned devices
• Use devices on unauthorized networks or in jurisdictions where prohibited
• Use devices in a manner that could cause physical harm to others

Sentinel PTT services operate over commercial LTE/5G networks and are not a certified replacement for public safety-grade communications systems (e.g., P25, FirstNet mission-critical PTT). Organizations in public safety should evaluate their operational requirements and applicable regulations before deploying Sentinel PTT as a primary communications tool for life-safety operations.

Sentinel reserves the right to investigate suspected violations of this AUP. Upon finding a violation, Sentinel may, at its sole discretion:

• Issue a warning and require corrective action
• Temporarily suspend access to services
• Permanently terminate service without refund
• Report activity to law enforcement or regulatory authorities where required or appropriate

Sentinel will not be liable for any damages arising from enforcement actions taken in good faith under this policy.

If you become aware of any misuse of Sentinel PTT services or a potential security incident, please contact us immediately:

Sentinel may update this Acceptable Use Policy at any time. We will notify active customers of material changes via email or account notification. Continued use of Sentinel PTT services after the effective date of any changes constitutes acceptance of the revised policy.

This Acceptable Use Policy is governed by the laws of the State of Oklahoma, without regard to its conflict-of-law provisions. Any disputes arising under this policy shall be resolved in the courts of Oklahoma.